Safe365 Product Updates
Written by Cameron Arney
Updated at March 24th, 2026
Table of Contents
We are continually updating Safe365 based on feedback and the evolving needs of our customers.
Below is an overview of our major updates.
March 2026
AI‑Generated Executive Summaries
We’re introducing AI‑generated executive summaries into Safe365 which are designed to help teams quickly understand assessment results and confidently identify what matters most.
The summaries sit at the Assessment level, but also for each module within Safe365.
These summaries translate complex assessment data into clear, executive‑ready narratives, highlighting:
- The current state of safety culture
- Key strengths and priority focus areas
- Where attention is most needed next and why
This feature focuses on reducing overwhelm and helping organisations move from results to meaningful discussion.
AI‑generated executive summaries provide a structured foundation for guided improvement, making it easier for leaders and teams to align on priorities before deciding how to act.
Element‑Level Guidance to Support Improvement
Alongside executive summaries, Safe365 now includes element‑level guidance to help teams understand how to progress specific elements to the next level of maturity.
This guidance provides:
- Practical, plain‑language explanations of what improvement looks like for each element
- Direction on what steps are needed to increase an elements rating
- A consistent reference point teams can return to as they plan and track improvement
Together, with executive summaries, this creates a clearer bridge between understanding results and deciding what to do next.
Read more about these summaries - Introducing Safe365 AI - Turning Results into Clarity and Direction - Safe365
Or start generating summaries and guidance now - Generating an Assessment Summary and Guidance - Safe365
Assessment Notifications
Along with the new AI features, we have also added new functionality to set notifications for when changes are made to your Safety Culture Assessment. This means executives or management can be alerted when those charged with implementing changes are doing so. This also includes a monthly washup of all changes, whether any were made or not.
Setting Assessment Notifications - Safe365
Workforce Connect Executive Summary
Workforce connect/the Performance Dashboard has also received its own new Executive Summary to help bring to life insights from all the data coming in from teams reporting using the Safe365 app or Web for reporting health and safety matters.
This guidance provides:
- An overview and breakdown of the submitted reports in a given period
- Insights into reports, that is ready to be used in your regular reporting
- Recommended interventions, based off all the data collected
This gives a full overview of all the reports in one place to extract those hidden trends or just the best place to start.
Read more - Introducing Safe365 AI - Operational Insight for Workforce Connect - Safe365
Or start generating your summary - Generate a Workforce Connect Executive Summary - Safe365
Other Workforce Connect Improvements:
- 'Submitted By' has been added as a visible column to all report types
- Keyword search has been upgraded to include Submitted By
AI Chat - Ask Your Data
We’ve introduced a new AI Chat window across Safe365, giving users the ability to ask direct questions about their data — securely, in context, and in plain language.
What It Does
Allows users to chat directly with their Safe365 data
Provides recommended prompts based on the page or module being viewed
Supports free‑text questions tailored to the user’s needs
Works across the entire platform, including Safety Culture and Workforce Connect
Why This Is Useful
Users no longer need to export data or rely on external tools to interpret results. The AI Chat window enables faster understanding, better prioritisation, and more confident decisions, all while keeping sensitive information inside Safe365.
Introducing Safe365 AI Chat - Ask Questions Directly of Your Data - Safe365
Audit Activity Logs
We have added our Audit Activity Logs into the System menu, so these can be access by Admins at any time.
Access and Export Activity Logs - Safe365
API Token Expiry
We have lengthened the expiry of our API token to 180 days. This means a lot less renewing required to complete reporting. Tokens can also be revoked at any time by Admins.
Other Fixes
- Enabled Contractor Connect to only show the uploaded Totika Prequalification when this is toggled on.
- Fixed an issue where some Contractor certificates are not able to be downloaded in Contractor Connect.
December 2025
Safe365 Assessment Report
- The Safe365 Starburst now shows on the assessment report. This makes sharing the impact of the Starburst much easier.
Benchmarking
- Benchmark Data - We now have benchmarking data showing on the change over time graph. This gives you insight into the average Safety Culture Maturity Index for both All Organisations, as well as the Industry you are in. The industry you are benchmarked with is the Industry Level 1 from your Organisation Profile.
- This benchmark data also shows on the Assessment Report as part of the report upgrades.
Workforce Connect
- Report Status in Exports: When exporting report data from Workforce Connect, the status of each report now shows. This will help doing those monthly reports and identifying reports that are still open vs closed.
And as always, there have been a few bug fixes to round out 2025.
October 2025
Workforce Connect
- Checklists in the Web: This feature is available to all users of Safe365, ensuring parity of functionality with the Safe365 mobile app when accessing Safe365 through a web browser.
This finishes a project of work to being the full parity between the Safe365 App and Web for submitting reports. All staff are able to choose between using the Safe365 App or their PC for submitting any reports required of them through Safe365.
You can preview how this looks here - Submit a Checklist from the Web (Worker) - Safe365
Safety Culture
- Safety Index Usage Notifications: Usage notifications can now be set which offer greater visibility over changes going on within your organisation. These can be set to send an overview of changes that have been made within the Safety Culture assessment at regular intervals.
If you would benefit from this, please reach out to support@safe365global.com to have this set up.
Administration
- Removing a User with Assigned Actions: Functionality has been added during removing a user to Reassign or Close any open Actions. This eases the process for managing Actions when removing users.
Enterprise Connect
- Enterprise Connect will default to being enabled, meaning that for all new users to Enterprise connect, this is on by default, not needing to turn on.
Contractor Connect
- There has been a fix implemented for notifications being triggered off past prequalification's. This has been amended to only trigger of the current main prequalification certificate.
Actions
- Linking Checklists to an Action now pulls through all available and active checklists.
And other bug fixes.
November 2024
Safe365 App
An upgrade of the Safe365 app to version 3.8.0
In this update we published the new versions of the Safe365 app for both iOS and Android.
This update brought Actions and Workspace to the app, meaning staff can manage, create and close Actions from the Mobile app.
Actions within the Safe365 App - Safe365
Along with that is the ability to create Actions within the reporting sequence for all report types.
July 2024
Workforce Connect
- Submitting reports from the Web: All users, Administrators and Workers, can submit Incident, Hazard, and Safety Reports from the web. This brings the Web instance more in line with the mobile app for getting data to the H&S team.
- Worker Role View and Access Submitted Reports: Users on the Worker Role can now log into the Web and view all their submitted reports in the new Worker Dashboard. This means those users can access reports at a later stage as a reference.
For Safe365 Administrators
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Edit Submitted Reports: Administrators and Standard Users can now edit information within submitted reports, including Incidents, Risk/Hazard Reports, and Safety Reports.
- Convert Submitted Reports: Administrators and Standard Users can convert a submitted report to another type. For example, if a staff member submitted a Hazard report that was meant to be an Incident report, it can now be converted accordingly. Additionally, a note is automatically added when converting report types.
- Delete Submitted Reports: Administrator users have the ability to delete any submitted report.
Qualify
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One Click Renew: Users can now renew their Qualify365 assessment and subscription with a single click.
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Copy & Paste Answers: Users can copy & paste answers and evidence from their previous Qualify assessment.
Contractor Connect
- Qualify365 Integration: Qualify365 assessments automatically populate Contractor Connect once the grade has been accepted.
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Insurance Export Enhancements: Added the Reference Field to the Contractor Connect V1 and V2 Exports.
- Supplier Export Notes: Added the Notes against contractors to the Contractor Connect “Export All”.
General
- Resizable Text Areas: Users can now drag to resize any text areas for easier viewing and entering of information. This is anywhere within Safe365, Qualify365 and Contractor Connect.
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Activity Audit Log: We will be releasing a Beta version of our audit logs. This will capture changes made with the new Edit, Convert and Delete functionality, as well as limited other logs. As this is a Beta version it is not the final cut, but is required for the new functionality.
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User Account Linking: Enable account linking for accounts using Gmail or Microsoft.
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Bulk User Import: Added "Send Email" column to the bulk invitation CSV import.
- Button Renaming: The ">>> Actions" button within the Search and Filter panel has been renamed to "Exports" and the “Action” button on a report has changed to "Options".
And various bug fixes.
June 2023
We have been working on a range of improvements and fixes for this release.
As well as bug fixes and general performance improvements, here is what we have released:
Qualify365
- Added a progress % indicator to the top right of the screen that shows your progress through the Tōtika assessment. Where there is a Safe365 subscription also, it will update the display depending on which assessment you are viewing/working on.
- Added a ‘Delete Evidence’ button so anyone can remove wrongly uploaded documents.
- Added updated Qualify T&Cs to the plan sign-up page.
- Updated the NZBN Search API to version 5 as required by MBIE.
Safe365
- Fixed an issue with the back button in the Performance Console. This now keeps going back, rather than getting into a loop. Most noticeable within Checklists.
- Added ability to use Enter (Return) on all search/filter boxes. This means you don’t have to manually click ‘Search’.
- Power BI User Guide is now available as a download on the Power BI tile in the Insights Centre.
Harness your data with Power BI
Safe365 has developed a Power BI template that allows you to visualise and interpret the data coming in from the Safe365 app. As well as being able to analyse trends, this should make your monthly reporting easier!
Insights Centre
To accommodate the introduction of Power BI reporting, we have redesigned our Reports Centre and created an Insights Centre. From there, you can download and connect the Power BI template, as well as continue to access your Safe365 Assessment reports and Benchmarking data.
May 2023
- Added Connection Code to Contractor export within Contractor Connect.
- Allowed the ability to remove users with completed actions assigned to them.
- Added condition to show the Red Expiry Clock for insurance where any certificate has expired on Contractor Connect Dashboard.
March 2023
Actions
- Added the ability for admins to change the owner of Actions within their organisation
- Added functionality to link checklists to Actions
Performance Console
- Added the ability to create actions against all submitted reports in the performance console
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Added the ability to create actions and notes against Survey results
Site QR Scan notifications added
Safe365 App
Released iOS and Android app version 3.6.3 which includes:
- Assists with an issue where some Samsung users with Grammarly active experience the app crashing when large bodies of text are entered
- Fixes issue with iOS and Android which stopped reading Checklist QR codes
- Added functionality for app to receive notifications
Contractor Connect
- Allow the ability to upload the Tōtika report in addition to the certificate
- Restrict the insurance ’cover amount’ field to only accept numbers
General Improvements
- Remove the ‘Dashboard’ menu when only one subscription is active
- Added paging to Action workspace and Contractor Connect dashboard
- Allow the ability to add notes to Safety Index assessment questions without them being answered
API
- Deployed a public API
- Created public API Documentation – Safe365 Web API documentation
- Added ability for API token to be generated
General Fixes
- Aggregated Child profiles to show aggregated Safety Index in Enterprise Connect
- Fix issue where Qualify365 reports are displaying the wrong date